Shipping policy

Thank you for shopping at Zura Global (zuraglobal.shop)! Below are the terms and guidelines that constitute our official Shipping Policy.

Delivery Scope

We currently process and ship orders to customers located within the United States.

Order Processing Time

  • All orders are processed within 1 to 3 business days (Monday through Friday, excluding major national holidays).

  • Orders placed on weekends or holidays will begin processing the following business day.

  • You will receive a shipping confirmation email with tracking information as soon as your package has dispatched.

Estimated Shipping Windows

  • Standard USA Shipping: 5 to 8 business days after dispatch.

  • Delivery timelines are estimates and may occasionally experience carrier delays due to high demand, weather events, or postal service bottlenecks.

Shipping Fees

Shipping costs are calculated and clearly displayed during checkout prior to payment.

Package Tracking

Once your shipment leaves our facility, you will receive an automated email containing your carrier tracking number. Please allow up to 24–48 hours for tracking activity to update on the carrier’s portal.

Lost, Stolen, or Undeliverable Packages

Zura Global is not responsible for packages lost or stolen after delivery has been officially confirmed by the logistics carrier. Please ensure your delivery address is accurate prior to completing checkout.

If your order arrives physically damaged, please email us right away at zuragloballlc@gmail.com with photos of the damage and your order details.